Position Summary
A Resident Director will actively lead residential programming and will serve the needs of our students to ensure all students have a safe, respectful, and inclusive environment to live and learn. The Coordinator will have oversight of activities in four focal areas that contribute to positive residential learning: a) leadership development or Resident Assistants b) Residence hall programming, c) student case management and d) residence hall management.

Duties and Responsibilities:

Leadership development of Resident Assistants - recruit, train, and mentor RAs to meet the goals of the Leadership Development Program.

Satisfactory performance is achieved when:

Student leaders demonstrate enhanced leadership skills through positive community impact
Student leaders effectively are role models for others and develop future leaders
Student leaders effectively balance meeting personal needs with those of the community

Residence Hall programming – plan, implement and evaluate a comprehensive residential curriculum as well as partner with other departments to support the community building, retention, academic success, and spiritual development of students.

Satisfactory performance is achieved when:

Programs actively foster a sense of community and meet the learning outcomes
Programs facilitate student development to increase skills as well as understanding of self and the world around them
Residents positively engage in their community
Visibility and availability within the halls in order to understand the needs of the residential community is maintained

Student Case Management - maintain confidentiality and provide appropriate assistance to students violating policies and/or navigating challenges.

Satisfactory performance is achieved when:

Cases are addressed in a timely manner in accordance with established policies
Knowledge of campus resources is demonstrated and timely and efficient referrals are made
Residents develop skills to effectively navigate personal issues and identify healthy support systems
Residents develop skills to effectively navigate conflict with others and develop an appreciation for diversity
Residents have a low rate for repeated policy violations and well-being challenges
Residents understand the restorative justice model and understand how they impact others

Residence Hall Management – recruit front desk staff and ensure safe and proper working residence halls

Satisfactory performance is achieved when:

Emergency procedures are understood and response to crisis situations is done in accordance with departmental and institutional emergency procedures
The halls operate smoothly with minimal student dissatisfaction and service interruptions
Receptionists are positive university ambassadors

Relationships:

REPORTS TO: Director of Housing & Residence Life
SUPERVISES: Resident Assistants, Student Receptionists and full-time Night Guards
WORKS CLOSELY WITH: Student Life Staff, Business Office, Student Financial Services, Facilities Staff, Information Technology Staff

General Qualifications:

People-oriented, creative, sincere, and depth of Christian faith commitment; firm commitment to LCC's mission
Experience in Student Development and/or Higher Education and working with student populations; understanding of developmental concerns of university-age populations; ability to encourage personal growth in others; ability to initiate relationships and develop rapport with undergraduate students and staff/faculty
Strong communication (oral and written) and interpersonal skills; excellent organizational, planning, time-management skills; strong self-motivation and initiative
Experience with intercultural issues and international student populations and ability to work in a diverse environment

Specific Qualifications:

Degrees: Master degree required, in a related field of Student Personnel, Counseling, Ministry of Higher Education and Student Development preferred
Experiences: 1+ year required; 2+ years working in higher education, residence life, international communities preferred; supervision, budget management and crisis management preferred
Skills: proficiency using technology platforms and database systems required, MS Teams and eRezLife preferred; ability to creatively innovate, strategize utilizing limited resources and anticipate unintended consequences required; ability to work independently and collaboratively with minimal guidance required

Work load: Full-time (1.0 FTE)

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