Position Summary: 
The SFS Coordinator works with the Student Financial Services Director to administer Financial Aid and Student Accounts processes and activities. Responsibilities are shared between both SFS Coordinators: one person is primarily focused on student accounts and the other on financial aid.

Duties and Responsibilities:  

• Financial Aid: 
  • Distribute, collect and process Financial Aid applications from EU and Non-EU applicants (both prospective and current students). 
  • Communicate with the Registrar’s office regarding student status changes affecting financial aid. 
  • Enter and update Financial Aid data (around 500 applications per academic year) into the main budget document and database. 
  • Inform applicants about their awards and process financial aid renewals. 
  • Inform and guide students through the appeals process. 
• Student Accounts:
  • Prepare financial statements for outside customers with outstanding balances as well as for current and prospective students. 
  • Answer students’ inquiries about their financial status by email, phone, and in-person. 
  • Register students for Payment Schedule option and keep Payment Schedule updated. 
  • Register debt contracts (entering charges into database). 
  • Coordinate insurance process (charging student accounts, tracking payments, submitting information to migration office about payments). 
  • Solicit, enter, and update student housing payment information. 
  • Answer students’ inquiries in person and by email. 
  • Enter payments in Accounts processing system. 
  • Calculate and process student late fees. 
  • Help prepare statistical reports. 
• Third-party financing: 
  • Administer third party payments, maintaining accurate record of funds received/used. 
  • Administer government loan programs. 
  • Administer government social stipends. 
  • Administer study stipends (Studijų stipendijos). 
• Micro Loans: 
  • Follow established schedule to inform and guide students regarding program. 
  • Process applications, entering data into existing systems. 
  • Prepare contracts and communicate decisions to students. 
  • Collect loans and balance records.
• Other tasks as assigned from time to time by SFS director. 

Required Qualifications:  

• Bachelor’s Degree required;
• Previous experience in Financing/Accounting preferred; 
• Extremely strong communication skills (oral and written) in English and Lithuanian; 
• Superior computer skills in MS Office programs; 
• Ability to work independently when given a task; 
• Time management skills; 
• Organizational skills in filing and reporting; 
• Precision and attention to details; 
• High level of customer service; collaboration, strong work ethic; attention to detail; 
• Needs to enjoy working with people in all situations and understand the importance of confidentiality. Willingness to work cooperatively and constructively. 

Workload: Full-time (1.0 FTE)
Salary: Starting from 1200 EUR (gross)