Position Summary
A Resident Director will actively lead residential programming and will serve the needs of our students to ensure all students have a safe, respectful, and inclusive environment to live and learn. The Director will have oversight of activities in four focal areas that contribute to positive residential learning: a) leadership development or Resident Assistants b) Residence hall programming, c) student case management and d) residence hall management.

Duties and Responsibilities:
1. Leadership development of Resident Assistants - recruit, train, and mentor RAs to meet the goals of the Leadership Development Program.
Satisfactory performance is achieved when:

• Student leaders demonstrate enhanced leadership skills through positive community impact
• Student leaders effectively are role models for others and develop future leaders
• Student leaders effectively balance meeting personal needs with those of the community

2. Residence Hall programming – plan, implement and evaluate a comprehensive residential curriculum as well as partner with other departments to support the community building, retention, academic success, and spiritual development of students.
Satisfactory performance is achieved when:

• Programs actively foster a sense of community and meet the learning outcomes
• Programs facilitate student development to increase skills as well as understanding of self and the world around them
• Residents positively engage in their community
• Visibility and availability within the halls in order to understand the needs of the residential community is maintained

3. Student Case Management - maintain confidentiality and provide appropriate assistance to students violating policies and/or navigating challenges
Satisfactory performance is achieved when:

• Cases are addressed in a timely manner in accordance with established policies
• Knowledge of campus resources is demonstrated and timely and efficient referrals are made
• Residents develop skills to effectively navigate personal issues and identify healthy support systems
• Residents develop skills to effectively navigate conflict with others and develop an appreciation for diversity
• Residents have a low rate for repeated policy violations and well-being challenges
• Residents understand the restorative justice model and understand how they impact others

4. Residence Hall Management – recruit front desk staff and ensure safe and proper working residence halls
Satisfactory performance is achieved when:

• Emergency procedures are understood and response to crisis situations is done in accordance with departmental and institutional emergency procedures
• The halls operate smoothly with minimal student dissatisfaction and service interruptions
• Receptionists are positive university ambassadors

Relationships:
REPORTS TO: Director of Housing & Residence Life
SUPERVISES: Resident Assistants, Student Receptionists and full-time Night Guards
WORKS CLOSELY WITH: Student Life Staff, Business Office, Student Financial Services, Facilities Staff, Information Technology Staff

General Qualifications:

• People-oriented, creative, sincere, and depth of Christian faith commitment; firm commitment to LCC's mission
• Experience in Student Development and/or Higher Education and working with student populations; understanding of developmental concerns of university-age populations; ability to encourage personal growth in others; ability to initiate relationships and develop rapport with undergraduate students and staff/faculty
• Strong communication (oral and written) and interpersonal skills; excellent organizational, planning, time-management skills; strong self-motivation and initiative
• Experience with intercultural issues and international student populations and ability to work in a diverse environment

Specific Qualifications:

• Degrees: Bachelor's degree required, in a related field of Student Personnel, Counseling, Ministry of Higher Education and Student Development preferred
• Experiences: 1+ year required; 2+ years working in higher education, residence life, international communities preferred; supervision, budget management and crisis management preferred
• Skills: proficiency using technology platforms and database systems required, MS Teams and eRezLife preferred; ability to creatively innovate, strategize utilizing limited resources and anticipate unintended consequences required; ability to work independently and collaboratively with minimal guidance required

We Offer:

• Exciting and welcoming international environment
• Friendly and supporting team
• Flexible working conditions 
• Additional paid week off during Christmas and New Year
• Traveling opportunities
• Professional development opportunities

Work load: Full-time (1.0 FTE)