Position Summary
A Resident Director will actively lead residential programming and will serve the needs of our students to ensure all students have a safe, respectful, and inclusive environment to live and learn.  The Director will have oversight of activities in four focal areas that contribute to  positive residential learning: a) Leadership development of Resident Assistants; b) Residence hall programming; c) Student conduct management; and d) Residence hall management. 
 
Duties and Responsibilities:           

1. Leadership development of Resident Assistants - Recruit, train, and mentor RAs to meet the goals of the Leadership Development Program. 

• Student leaders demonstrate enhanced leadership skills through positive community impact.
• ​Student leaders effectively are role models for others and develop future leaders. 
• ​Student leaders effectively balance meeting personal needs with those of the community. 

2. Residence Hall programming – Plan, implement and evaluate a comprehensive residential curriculum as well as partner with other departments to support the community building, retention, academic success, and spiritual development of students. 

• Programs actively foster a sense of community and meet the learning outcomes.
• Programs facilitate student development to increase skills as well as understanding of self and the world around them.
• Residents positively engage in their community.
• RD is visible and available within the halls.

3. Student Conduct Management - Work with students who violate community standards and provide appropriate responses to conduct violations, address and mediate conflict between residents.

• Cases of student misconduct are addressed in a timely manner in accordance with established policies.
• Knowledge of campus resources is demonstrated, and timely and efficient referrals are made.
• Residents develop skills to effectively navigate personal issues and identify healthy support systems.
• Residents develop skills to effectively navigate and resolve conflict with others and develop an appreciation for diversity. 
• Students develop understanding of impact of conduct violations on the greater community and are encouraged to make positive, sustainable behaviour changes to help them be more successful students and citizens.
• Conduct cases are documented and tracked in eRezLife system.

4. Residence Hall Management – Ensure safe and proper maintenance of systems and facilities, open and close halls at the beginning and end of each term and break, be on call in rotation for response to major conduct violations and emergencies during the school year and during some school breaks.

• Emergency procedures are understood and response to crisis situations occurs in accordance with departmental and institutional emergency procedures.
• Halls open and students check in smoothly.
• Halls close on time, according to procedure.
• Halls operate smoothly with minimal student dissatisfaction and service interruptions.
• Administrative duties associated with summer projects and assignments are completed in a timely manner.
• ERezLife housing software is used effectively to manage housing functions.  

Relationships:  

REPORTS TO: Director of Housing & Residence Life  
WORKS CLOSELY WITH: Student Life Staff, Front Desk Staff, Business Office, Maintenance Staff, Information Technology Staff 

General Qualifications:  

• People-oriented, creative, sincere, and depth of Christian faith commitment; firm commitment to LCC's mission. 
• ​Experience in Student Development and/or Higher Education and working with student populations; understanding of developmental concerns of university-age populations; ability to encourage personal growth in others; ability to initiate relationships and develop rapport with undergraduate students and staff/faculty. 
• Strong communication (oral and written) and interpersonal skills; excellent organizational, planning, time-management skills; strong self-motivation and initiative. 
• Experience with intercultural issues and international student populations and ability to work in a diverse environment. 

Specific Qualifications:

• Degrees: Bachelor's degree in a related field required; Master degree in Student Personnel, Counseling, Ministry of Higher Education or Student Development preferred.
• ​Experience: 1+ year working in higher education, residence life, or international communities required.
• Skills: ability to creatively innovate, strategize utilizing limited resources and anticipate unintended consequences required; ability to work independently and collaboratively with minimal guidance required; proficiency using technology platforms and database systems preferred.  

Work load:   Full-time (1.0 FTE)